Travellers, expats and digital nomads often arrive in Kathmandu with a spectacle prescription issued in another country. An overseas prescription can provide useful information, but the optical team must still confirm that it is readable, complete and suitable for the glasses you want to order.
Want your prescription checked before travelling to a branch? WhatsApp +977 9841466716 or call +977 9841466716.
If you need urgent traveller support, first read our eye care for tourists and expats in Kathmandu service page.
A spectacle prescription normally identifies the right and left eye and may include sphere, cylinder, axis, prism, addition power and other notes. The format and abbreviations can vary by country. Progressive, bifocal and reading prescriptions may require extra measurements that are not written on the original document.
Want your prescription checked before travelling to a branch? WhatsApp +977 9841466716 or call +977 9841466716.
Pupillary distance, often written as PD, helps position the optical centres of spectacle lenses. Some prescriptions do not include it because it is measured when glasses are ordered. Depending on the frame and lens design, additional fitting measurements may also be needed in person.
Want your prescription checked before travelling to a branch? WhatsApp +977 9841466716 or call +977 9841466716.
A new eye examination may be recommended if the prescription is old, incomplete, difficult to read, or no longer feels comfortable. It is also sensible when you have noticed blurred vision, headaches, eye strain or another change. An eye examination is not a substitute for urgent medical care when symptoms are sudden or severe.
Seek prompt clinical assessment for sudden vision loss, severe eye pain, chemical exposure, significant eye injury, flashes with a sudden increase in floaters, or other rapidly changing symptoms.
Want your prescription checked before travelling to a branch? WhatsApp +977 9841466716 or call +977 9841466716.
No. A spectacle prescription does not by itself provide all the information required for contact lenses. Contact lenses sit on the eye and require appropriate fitting, lens parameters and eye-health assessment. Bring the packaging or details of your current contact lenses if available, and see our contact lens fitting guide.
Want your prescription checked before travelling to a branch? WhatsApp +977 9841466716 or call +977 9841466716.
You can also use our traveller optician checklist before contacting the clinic.
Want your prescription checked before travelling to a branch? WhatsApp +977 9841466716 or call +977 9841466716.
Timing depends on the prescription, lens design, coatings, measurements, frame choice and stock availability. Selected prescriptions may be completed quickly, but no timeframe should be assumed until the optical team has reviewed the requirements. Sending your documents before visiting can help the team give you realistic guidance.
Want your prescription checked before travelling to a branch? WhatsApp +977 9841466716 or call +977 9841466716.
For WhatsApp assistance across all branches, use +977 9841466716.
Want your prescription checked before travelling to a branch? WhatsApp +977 9841466716 or call +977 9841466716.
See what our local and international clients have to say before visiting.
Can I send a handwritten prescription?
Yes, if every value is clear and complete. The team may request clarification or recommend a new examination when information is uncertain.
Can I use a prescription from the UK, US, Europe or Australia?
The format can often be interpreted, but it must be reviewed for completeness and suitability. Measurement conventions and terminology can differ.
Can another person collect my glasses?
Ask the branch before arranging collection. Some orders require in-person fitting or final checks.
What if I have lost the prescription?
Book an eye examination rather than guessing the power from memory.
Want your prescription checked before travelling to a branch? WhatsApp +977 9841466716 or call +977 9841466716.
Send your prescription now: WhatsApp +977 9841466716 or call +977 9841466716.
Vision Concern offers:
Yes.
If your frame is in good condition, we can replace only the prescription lenses with options including:
Many international insurance providers may reimburse eye examinations or prescription eyewear depending on the policy. We recommend checking with your insurer before your visit, and we can provide invoices and supporting documentation when required.
